LUNA DUBAI
Privacy Policy
Last updated: July 30, 2026
1. Introduction
LUNA Dubai respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how it is used, and the choices available to you.
2. Information we may collect
We may receive information that you voluntarily provide when contacting a manager, such as your name, contact details, preferences, and message content. We may also collect limited technical information including browser type, device type, IP address, referring page, and campaign parameters.
3. How we use information
- To respond to enquiries and provide personalised assistance.
- To operate, secure, and improve the website.
- To understand website performance and advertising attribution.
- To prevent fraud, misuse, and security incidents.
4. Cookies and analytics
The website may use cookies or similar technologies for essential functionality, session continuity, analytics, and campaign attribution. You can control cookies through your browser settings.
5. Sharing and disclosure
We do not sell personal information. Information may be shared only with service providers necessary to operate the website or when disclosure is required by applicable law.
6. Data retention and security
Information is retained only for as long as reasonably necessary for the purposes described above. We apply appropriate organisational and technical safeguards, although no internet transmission can be guaranteed to be completely secure.
7. External communication services
When you contact us through Telegram, WhatsApp, or email, your communication is also governed by the privacy terms of the selected provider.
8. Your choices
You may request access, correction, or deletion of information you have provided, subject to applicable legal requirements. You may also stop communicating with us at any time.
9. Policy changes
We may update this policy when our practices or legal obligations change. The latest version will always be published on this page.
10. Contact
For privacy-related questions, contact us at [email protected].